Terms and Conditions

SELLER IDENTIFICATION

The present e-commerce solution is proposed by the company Gym Sport Distribuzione by Natalia Choutova, with headquarters in Via Romea Sud 139 / X 48124 Ravenna (RA) - Italy henceforth referred to in this document as Gym Sport Distribuzione.
The sale of products takes place through the ECOMMERCE website - gymsportshop.com - accessible at the internet address http://www.gymsportshop.com and is governed by the following conditions.

1) PURCHASE PROPOSAL

By placing orders on the gymsportshop.com website, the customer declares that he has read and accepted the terms and conditions of sale proposed by the Gym Sport Distribuzione. The conditions of sale in force are published on the website and communicated to the customer when ordering in the e-mail order summary.
The Gym Sport Distribuzione offers for sale, on the ECOMMERCE website, only and exclusively products related to rhythmic gymnastics, dance and other sports activities and carries out its business of trading only and exclusively towards end users and retailers.
Gym Sport Distribuzione reserves the right not to follow orders that do not comply with its commercial policy.

2) SENDING OF THE ORDER

To be able to purchase on the ECOMMERCE website it is first necessary to be registered user in the appropriate part of the site. Whenever the customer intends to purchase one or more products, after logging into the site with their own credentials, simply enter the products in the shopping cart form with a click. The purchase cart form shows a summary of the selected products, allows the choice of the method of delivery of goods indicating the cost of shipping (if applied), reports the payment method and allows before sending the cancellation of products entered by mistake or the modification of the quantities to be purchased. To proceed with the sending of the shopping cart form, simply follow the instructions on the screen.
By sending the shopping cart module, the customer transmits his purchase offer to the Gym Sport Distribuzione. The sending of the shopping cart form implies the consent to receive subsequent communications from the Gym Sport Distribuzione, which are aimed exclusively at the conclusion and execution of the sales contract.
After sending the purchase cart form, the customer receives an e-mail of the order's report at the e-mail address communicated at the time of the user registration, a copy is also sent to the Gym Sport Distribuzione. The customer must promptly verify that all the data contained in the e-mail of the order is correct and should he find any errors he must immediately notify the following e-mail address: info@gymsportshop.com or alternatively to the phone: (+ 39) 392 7329402, indicating the order number and the adjustments to be made.

3) ACCEPTANCE OF THE ORDER

Orders will be accepted only in accordance with the conditions of sale and for which it is possible to ship all products with a single shipment.
After receipt of the order report e-mail, the Gym Sport Distribuzione if established the non-conformity of the order to its terms of sale will contact the customer to check if the order can be processed partially or at another address. If the order materials are not available and has already been paid by the customer, Gym Sport Distribuzione will credit the amounts due. Only after receiving the payment of the full amount of the order the Gym Sport Distribuzione can process the order by sending an e-mail to the customer with the confirmation of shipment.
The purchase contract stipulated between the customer and the Gym Sport Distribuzione is to be considered concluded only after the dispatch of the confirmation of shipment e-mail by the Gym Sport Distribuzione.
The data provided by the customer at the time of order will be included in the invoice and no change will be possible after the invoice is issued. The data relating to the customer to whom the billing is made must refer to the customer and are the tax ones, if they are not correct it will not be possible to process the order and no responsibility can be attributed to the Gym Sport Distribuzione for delays due to heal the situation. The customer can request that the goods be sent to another address and must indicate when ordering. The wording "available" displayed at the time of consultation of the product sheet on the ECOMMERCE website gymsportshop.com is purely indicative and awaits the possibility of multiple purchases at the same time by multiple users. For this reason, the Gym Sport Distribuzione reserves the right, once received the order, to check the availability of the asset and, failing that, to promptly communicate the temporary impossibility of accepting the order received.
No responsibility can be attributed to the Gym Sport Distribuzione due to the unavailability of products and consequent non-acceptance of the order.

4) CANCELLATION OF THE ORDER

The customer can request at no cost the cancellation of their order only and exclusively before the goods have been shipped, by sending an e-mail to the following e-mail address: info@gymsportshop.com and must indicate, the order number who wishes to cancel and the words "order cancellation not yet sent". Subsequent to the sending of the goods, orders can be canceled only and exclusively by the customer, by exercising the right of withdrawal, the customer-consumer is defined in accordance with the law as a natural person who buys the goods for purposes not related to his professional activity, or does not make the purchase by indicating in the shopping cart form a reference VAT number or when he registered the user.

5) DELIVERY AND SHIPPING COSTS

The Gym Sport Distribuzione will send the goods purchased by the customer via express courier in charge of delivery as soon as possible.
The purchased product will normally be received by the customer in Italy an average time from 1 to 2 working days from the acceptance of the order by Gym Sport Distribuzione and in any case within 10 days at the most. These times may vary from country to country considering also the time necessary to carry out customs operations if necessary.
The delivery times of the goods are indicative as the shipments are managed directly by the courier, and therefore are not in any way binding for the company Gym Sport Distribuzione
Upon delivery of the goods by the courier, the customer is required to check: • that the number of packages delivered corresponds to what is indicated in the transport document always attached to the goods and available on the outer packaging • that the packaging is intact and not altered also in the closing tapes if present. In the event that goods arrive with packaging not suitable for the protection of the same, due to any damage caused by transport, the customer must refuse delivery and immediately notify the Gym Sport Distribuzione which will re-send. In the event that the customer still decides to accept the goods being delivered, he must obligatorily do so by complaining to the courier with the inscription "RESERVE OF CONTROL GOODS FOR ............" (indicating the reason) on the document of delivery of the courier of which he must possibly retain a copy.
The customer must inform the Gym Sport Distribuzione with registered letter to be sent to the registered office, located in Via Rome Sud 139/X - 48124 Ravenna (RA) - Italy, any damage suffered by the products accepted with reserve by the working day following receipt of the goods, attaching a copy of the transport document.
It is understood that in the case in which it has not been possible to find on the delivery document of the courier the inscription "RESERVE OF CONTROL GOODS FOR ............ (with indication of the motivation)" and it is not received the reporting of damages in the times indicated above, the damage to be paid by the customer will be considered.
In the event that the goods have not been collected within three working days of the notice of passage of the courier, it remains that the costs of storage of the goods at the warehouse of the courier will be charged to the customer. This is also valid if it is found that the latter has not provided a traceable postal address or has not proceeded to book the collection following the notice of passage of the courier.
The costs of delivery of the purchased material, if provided for are the responsibility of the customer, indicated in the cart module at the time of purchase of the goods are inclusive of an insurance that covers the goods only and exclusively until delivery to the recipient. The transport costs indicated in the shopping cart form do not include the porter for the delivery of goods to the floor, therefore the goods are delivered to the address indicated at street level.
The "average" transport expense for delivery on the Italian territory is equal to Euro 15.00 (VAT INCLUDED) any shipments outside Italy are quoted separately.

6) PAYMENT METHOD

The only forms of payment accepted for the purchase of the products offered for sale on the ECOMMERCE website gymsportshop.com. are the bank transfer to be made upon confirmation of the order, the purchase by credit card through PayPal, cash on delivery and PostePay recharge.
The order will be processed only and exclusively after receiving confirmation of the crediting by the bank, PayPal, Stripe, Scalapay or PostePay.

7) WARRANTY

The Gym Sport Distribuzione offers quality products on sale, purchased directly from carefully selected manufacturers or distributors who guarantee careful checks on the quality of the products.
The products offered for sale by Gym Sport on the gymsportshop.com e-commerce site are covered by the manufacturer's legal guarantee unless the customer purchases an additional commercial warranty. For the customer-consumer in accordance with the provisions of the new consumer protection regulation in the sale of consumer goods enjoys the seller's warranty for defects of conformity for 24 months from delivery of products purchased, of which 12 months are legal guarantee of the manufacturer. Products not used for the purpose for which they were produced are not covered by the warranty. In addition, the warranty does not cover: for the clubs are not covered damages resulting from the impact against hard parts that can damage them such as walls, floors or other, for the balls are not covered damage resulting from excessive inflation or washing with inappropriate products , for the tapes the damages deriving from excessive heating or washing with inadequate products are not covered. Damages due to wear are not covered by the guarantee.
The non-consumer customer, firm or professional, who buys for professional purposes or indicating in the registration user and / or in the shopping cart module a reference of VAT, enjoys exclusively the legal guarantee of the manufacturer (12 months from delivery).
To use the warranty service, the customer must keep the purchase invoice.
The images and technical data supplied with the product data sheets published on the ECOMMERCE website gymsportshop.com may not be complete and exhaustive of the product's own characteristics but different as for example for the color. The images and technical data are those declared by the respective producers of the product.
ATTENTION: the acceptance / issue made by the Gym Sport Distribuzione does not imply the free recognition of the guarantee, but authorizes only the shipment at the indicated address. Here the physical state of the product, the documents related to it and the relative expiry terms of the warranty, the accessories, the packaging supplied and any other required items will be verified and, if the whole is part of the applicability of the warranty service, free repair will be performed. In the event that there are no reasons to run for free under warranty, a cost estimate will be sent.

8) CUSTOMER SERVICE

For any communication (information or complaint) relating to defective products or errors in shipping the goods, the customer can contact the customer support of the Gym Sport Distribuzione, by e-mail at: info@gymsportshop.com.
The return and subsequent delivery of the non-conforming product is free for the customer only and exclusively if requested within ten days of delivery of the product and only and exclusively at the same address where the goods were delivered. It is specified that the expenses for the return and the subsequent delivery can be free at the discretion of the Gym Sport Distribuzione and following the express written request of the customer at a different address that will be indicated in the RMA request. After ten days from the delivery of the product, the return and the subsequent delivery of the product will be at the care and expense of the customer, if it is not the same manufacturer to provide for it.
ATTENTION: the acceptance / issue made by the Gym Sport Distribuzione does not imply the free recognition of the guarantee, but authorizes only the shipment at the indicated address.

9) APPLICABLE LAW AND DISPUTE RESOLUTION

These general conditions of sale are governed by Italian law and in particular by Legislative Decree 22 May 1999 n 185 regarding contracts concluded at distance and by Legislative Decree 9 April 2003 n 70 on certain aspects concerning electronic commerce. By placing orders on the ECOMMERCE website gymsportshop.com, the customer declares to have read and accepted the terms and conditions published on the website and communicated to the customer when ordering in the order summary e-mail. The court of jurisdiction for any dispute is that of Ravenna.
10) MODIFICATION AND UPDATE OF THESE GENERAL CONDITIONS OF SALE
The General Conditions of Sale may be modified from time to time in consideration of any regulatory changes. The new General Conditions of Sale will be effective from the date of publication on the current site. The prices published on the ECOMMERCE website gymsportshop.com are indicated VAT included and may undergo daily variations due to the market situation, the exchange rate fluctuations and any regulatory changes.

DELIVERY AND SHIPPING COSTS

The Gym Sport Distribuzione will send the goods purchased by the customer via express courier in charge of delivery as soon as possible to the address indicated in the order.
The purchased product will normally be received by the customer in Italy an average time from 1 to 2 working days from the acceptance of the order by Gym Sport Distribuzione and in any case within 10 days at the most. These times may vary from country to country considering also the time necessary to carry out customs operations if necessary.
The delivery times of the goods are indicative as the shipments are managed directly by the courier, and therefore are not in any way binding for the company Gym Sport Distribuzione
Upon delivery of the goods by the courier, the customer is required to check: • that the number of packages delivered corresponds to what is indicated in the transport document always attached to the goods and available on the outer packaging • that the packaging is intact and not altered also in the closing tapes if present. In the event that goods arrive with packaging not suitable for the protection of the same, due to any damage caused by transport, the customer must refuse delivery and immediately notify the Gym Sport Distribuzione which will re-send. In the event that the customer still decides to accept the goods being delivered, he must obligatorily do so by complaining to the courier with the inscription "RESERVE OF CONTROL GOODS FOR ............" (indicating the reason) on the document of delivery of the courier of which he must possibly retain a copy.
The customer must inform the Gym Sport Distribuzione with registered letter to be sent to the registered office, located in Via Rome Sud 139/X - 48124 Ravenna (RA) - Italy, any damage suffered by the products accepted with reserve by the working day following receipt of the goods, attaching a copy of the transport document.
It is understood that in the case in which it has not been possible to find on the delivery document of the courier the inscription "RESERVE OF CONTROL GOODS FOR ............ (with indication of the motivation)" and it is not received the reporting of damages in the times indicated above, the damage to be paid by the customer will be considered.
In the event that the goods have not been collected within three working days of the notice of passage of the courier, it remains that the costs of storage of the goods at the warehouse of the courier will be charged to the customer. This is also valid if it is found that the latter has not provided a traceable postal address or has not proceeded to book the collection following the notice of passage of the courier.
The costs of delivery of the purchased material, if provided for are the responsibility of the customer, indicated in the cart module at the time of purchase of the goods are inclusive of an insurance that covers the goods only and exclusively until delivery to the recipient. The transport costs indicated in the shopping cart form do not include the porter for the delivery of goods to the floor, therefore the goods are delivered to the address indicated at street level.
The "average" transport expense for delivery on the Italian territory is equal to Euro 15.00 (VAT INCLUDED) any shipments outside Italy are quoted separately.

PAYMENT METHOD

The only forms of payment accepted for the purchase of the products offered for sale on the ECOMMERCE website gymsportshop.com. are the bank transfer to be made upon confirmation of the order, the purchase by credit card through PayPal or Stripe, cash on delivery and PostePay recharge.
The order will be processed only and exclusively after receiving confirmation of the crediting by the bank, PayPal, Stripe, Scalapay or PostePay.

RIGHT OF WITHDRAWAL

The customer-consumer can exercise the right of withdrawal, ie a physical person who buys the goods for purposes not related to his professional activity, or does not make the purchase by indicating in the order form a reference of VAT.
The customer-consumer has the right to withdraw from the contract concluded with the Gym Sport Distribuzione, without any penalty and without specifying the reason, within fourteen days (14) from receipt of the purchased products by sending a communication by registered letter with receipt of return to the registered office of the Gym Sport Distribuzione, located in Via Romea Sud 139 / X - 48124 Ravenna (RA) - Italy. The registered letter must include the order number, the delivery note number, the list of materials to be returned and the bank details for the crediting of the reimbursement.
In case of exercising the right of withdrawal, the customer-consumer must return the products to the Gym Sport Distribuzione only and exclusively at the following address; Via Romea Sud 139 / X - 48124 Ravenna (RA) - Italy within fourteen (14) working days from receipt of goods. In case of exercise of the right of withdrawal, the customer-consumer will only bear the costs necessary for the return of the products, as well as those incurred by the Gym Sport Distribuzione for sending the goods, indicated in the e-mail order report.
The right of withdrawal, in addition to compliance with the above, is understood to be correctly exercised and therefore obtained when the customer-consumer has also complied with the following conditions:
• The return notification must be received according to the methods described above;
• the products must not have been used;
• the identification labels of the products must still be attached to the products • any seals must be intact;
• the products must be returned in their original packaging;
• the products must be sent to the Gym Sport Distribuzione in a single shipment. in fact, the Gym Sport Distribuzione reserves the right not to accept products of the same order returned and sent at different times.
If the right of withdrawal is exercised according to the procedures and terms indicated in this paragraph, the Gym Sport Distribuzione will refund the amounts already collected net of the costs incurred for shipping the products purchased by the customer within fourteen days from the date on which the Gym Sport Distribuzione will have received the returned products, by bank transfer to an account indicated by the customer.
In the event that the terms and conditions provided for in this paragraph are not complied with for the right of withdrawal pursuant to the law, the customer-consumer will not be entitled to reimbursement of the sums already paid and will also be at his expense expenses for the return of goods.
In case of exercising the right of withdrawal by the customer-consumer, the Gym Sport Distribuzione has the right not to accept the return of products that have been altered in their essential and qualitative characteristics or that have been damaged.